Terry responds to enquiries received by email, walk-in and phone. She is the first point of contact and provides course and camp information, as well as answering the many questions that precede a course booking. Terry also provides live course availability for agents.
Corne recruits and manages new agents and clients, working closely with Eugene and Leana in the Sales team.
Eugene assists agents, universities and colleges that require group bookings or custom courses. He sources availability for particular requested dates and arranges customised itineraries and curricula, as well as handles the groups’ requirements from Johannesburg to our camps and back again.
Maritza processes booking administration, payments for courses, FGASA liaison and the issuing of certificates upon completion of courses.
Wilhelm manages all operational aspects and human relations aspects of the office and camps.
Alan develops the financial well-being of the organisation and oversees everything finance related.
Jaclyn oversees all student-related matters, including the administration of the Placement Programme which forms part of the one-year Professional Field Guide course. She also assists students with logistical requirements, such as transfers to the camps.
Natashia’s main marketing role is to manage our overall brand style and positioning – to ensure, along with the marketing assistant, that EcoTraining is known globally. Natashia continually reviews and enhances the website, works with media locally and internationally to gain exposure about our mission and courses, develops marketing material, finds new markets, and manages advertising and other print exposure.
Annemi communicates with students to obtain their images, articles and writing of their course experiences for us to share on social media. She ensures EcoTraining’s presence across all social media channels, receives students’ feedback and ensures appropriate responses, manages our school marketing programme, and co-ordinates our trade and travel shows.
Willie van Eeden
Willie is responsible for filming the student and blog videos as well as for our professional photography of the courses.