Cancellation policy

Cancellation Policy (should you cancel your booking, the below cancellation policy will apply):

  • 5% of the full booking fee will be forfeited for bookings cancelled 9 weeks or more before the start of the course. Note this fee is non-refundable.
  • 5 – 8 weeks before the start date of the booking, then 25% of the full booking fee will be forfeited
  • 28 to 34 days before the start date of the booking, then 40% of the full booking fee will be forfeited
  • 21 – 27 days before the start date of the booking, then 60% of the full booking fee will be forfeited
  • 14 – 20 days before the start date of the booking, then 70% of the full booking fee will be forfeited
  • Less than 14 days before the start date of the booking, then 100% of the full booking fee will be forfeited

An administration % fee will be charged for any amendments to confirmed bookings.

No refunds will be issued for missed or unused services. In the event of sickness, death, family emergency or similar, EcoTraining may “bank” a course/event for 12 months (from cancellation date), during which time you can return to take up unused services. Failure to do so will result in forfeiture of the full booking fee and monies already paid.  Dates are subject to availability and supporting documents are required (medical certificate etc.). All associated costs of returning to the course/event will be at your own expense.

The responsibility remains with the traveller to ensure they are fully aware of the most current immigration laws and visa requirements of the country/ countries they intend visiting. EcoTraining cannot assist in this regard. Please will you contact your preferred travel professional for further advice.