Cancellation policy

Cancellation Policy (should you cancel your booking, the below cancellation policy will apply):

  • 5 – 8 weeks before the start of the course, then 25% of the full course fee will be forfeited
  • 28 to 34 days before the start of the course, then 40% of the full course fee will be forfeited
  • 21 – 27 days before the start of the course, then 60% of the full course fee will be forfeited
  • 14 – 20 days before the start of the course, then 70% of the full course fee will be forfeited
  • Less than 14 days before the start of the course, then 100% of the full course fee will be forfeited

An administration % fee will be charged for amendments to bookings and/or bookings cancelled 9 weeks or more before the start of the course.

No refunds will be issued for missed or unused services. In the event of sickness, death, family emergency or similar, EcoTraining may “bank” a course for 12 months (from cancellation date), during which time you can return to take up unused services. Failure to do so will result in forfeiture of the full course fee and monies already paid.  Dates are subject to availability and supporting documents are required (medical certificate etc.). All associated costs of returning to course will be at your own expense.

The responsibility remains with the traveller to ensure they are fully aware of the most current immigration laws and visa requirements of the country/ countries they intend visiting. EcoTraining cannot assist in this regard. Please will you contact your preferred travel professional for further advice.